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Statements and payouts

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Where to find them

Open Royalties in the sidebar. You see your current balance, what's payable now, your latest statement and your payouts.

Owners, admins and finance members see the whole organization. Payees see only their own statements and payouts.

Statements

Statements come out monthly, by the 15th of the month (the next business day when the 15th is a weekend or bank holiday). You get an email when one is ready.

Each statement shows:

  • Opening balance
  • Gross earnings
  • Deductions
  • Net this period
  • Closing balance

Open a statement to see Earnings by recording, with the store, territory, units and amount for each line. Click PDF to download it.

Setting up payouts

Before we can pay you, you need to complete payout setup. You give your tax form and payment method to Tipalti, our payments partner. All Good never sees your bank details.

Owners, finance members and payees can do this.

  1. Go to Royalties.
  2. In Getting paid, click Set up payouts (or Continue setup if you started already).
  3. Complete every step of the form.

Your status shows as Not started, In progress, Complete or Needs attention. To change your details later, click Update payout details.

When you get paid

You don't need to request a payout. We pay by the 15th of each month (the next business day when the 15th is a weekend or bank holiday) to everyone whose balance has reached the minimum payout: $10, unless your Royalties page shows a different amount for you.

  • If your balance is under the minimum, it rolls forward to the next month.
  • Finish payout setup before the pay-by day to be included that month.
  • If your payments are on hold, the page says why. Contact support to sort it out.

When a payout is sent, you get a notification. Recent payouts are listed in Payouts on the Royalties page.

On the iPhone app

You can see your balance and statements, and open statement PDFs, in the Composer app. Payout setup happens on the web.